FAQs

How to apply

How do I apply for Sable products?

For the time being, you can sign up to our waitlist at www.sablecard.com.

In the future, you will be able to click “Download on the App Store” to download our mobile application and complete your banking application.

Do I need to be in the U.S. to apply for Sable’s products?

You can apply for Sable’s products from anywhere in the world. However, you will need to provide a U.S. mailing address to receive your physical Sable card.

I don’t have a Social Security Number. Can I still apply for Sable’s products?

Yes. Our products are especially made so that you can enjoy higher credit limits even when you don’t have a Social Security Number.

What do I need to apply for Sable products?

The only document you need is your passport. Additionally, you will also need a U.S. mailing address to receive your physical Sable card.

Eligibility

I am new and don’t have a credit history in the US. Can I still apply for Sable’s products?

Absolutely! Our products are especially made so that you can enjoy higher credit limits even when you don’t have a U.S. credit history.

Can I apply for Sable’s products even if I have a Green Card or hold U.S. Citizenship?

Yes, anyone can apply for our products.

Credit Limit & Credit History

Will I be able to build my U.S. credit history with Sable’s card?

Yes - it is one of the great advantages of using a Sable product. We will start reporting your credit history three months after you start using your card, and will retroactively report your credit history, beginning from the first time you make a payment using your Sable account.

Will you run a soft or hard check of my U.S. credit history?

We won’t run either.. Our products are geared towards internationals who are new to the U.S. We understand that you will not have substantial credit history when you first arrive in the U.S.. Sable does not check your U.S. credit history.

Can I build my credit history without a Social Security Number or Individual Taxpayer Identification Number?

We will report your credit history based on your name and date of birth. Once you receive your SSN/ITIN, your past credit history will be connected to it. Future employers, landlords, and financial institutions will be able to search your entire credit history with your new SSN/ITIN.

Products

What products can I get with Sable?

Today, Sable offers a secured card and a checking account. The secured card requires you to add a deposit (upto $10,000 max) and gives you a limit upto the deposit you submit. You can use your Sable card to make transactions online or in stores. Sable is launching savings accounts and credit cards (that will not require deposit in the coming months). Join our waitlist for the upcoming products here.

Moving Money

Why do I need to submit a deposit to activate my Sable card?

We offer a secured card with a credit limit against the amount of money you deposit into your account. For example, if you deposit $1,000, we save that money and give you a credit limit of $1,000. You can spend the same amount--by charging it to your Sable card. Why not just use a debit card? Because unlike a debit card, our secured card will build your credit history.

We will also launch unsecured credit soon, and increase your credit limit based on your responsible use of secured card (i.e., on-time payments).

How can I top-up my account from the United States?

If you are sending money from the United States you can send a direct deposit or a wire transfer.

Direct deposit (also called ACH) is usually free but slower. Wire transfers typically process within a day, but may cost more. Check with your bank to get the exact processing time and cost.

To issue a Direct deposit or wire transfer, go to your bank or online banking and provide the following information:

Your Sable Account Information
Routing number: e.g. 084106768
Account number: e.g. 1234567890

(check your own account and routing number in the App)

You might also need the following details to make the transfer:

Payee Name: Your Name
Bank name: EVOLVE BANK & TRUST
Bank address: 6070 Poplar Ave #100
Memphis, TN 38119
Bank phone: 866-395-2754

Your bank might also ask for recipient address - this is your own address in the United States. It is important to provide the same address as you did when you signed up for your Sable Account.

How to fund your account from outside the United States?

There are two options for you to fund your account:
1) Transferwise and
2) International wire transfer.
If you have access to Transferwise, we recommend you use that, as it is almost always significantly cheaper, than an international wire.

1. How to fund the account with Transferwise?

We have a blog detailing how to do this.

For your convenience, a short version here:

When you initiate the transfer, you will need to enter the following details into TransferWise.

Payee Name: your own name

Routing number: you can see this in the app

Account number: you can see this in the app

Transferwise will also ask for recipient address - this is your own address in the U.S.

For more information on Transferwise, you can also visit: www.transferwise.com

2. How to fund the account using International wire transfer?

ATTENTION: We accept international wire transfer only from specific countries. Check if your country is on our list of approved countries for incoming wires.

You need to enter correspondent bank details:

Correspondent Bank SWIFT: FRNAUS44

Correspondent Bank Name: First National Banker’s Bank

Correspondent Bank Address: 7813 Office Park Blvd Baton Rouge, LA 70809

You need to enter beneficiary bank details:

Beneficiary Account Number: 084106768

Beneficiary Name: Evolve Bank & Trust

Beneficiary Address: 6070 Poplar Ave, Suite 200 Memphis, TN 38119

You need to add your Sable Account Information to the details / message field:

Payee Name: your name

Routing number: you can see this in the app

Account number: you can see this in the app

Your home country bank might also ask for recipient address - this is your own address in the U.S.

Which countries can I receive an international wire transfer from?

We are working on enabling international wire transfers from every country, but getting approvals for all takes time. In the meantime you can use Transferwise. You can issue transfers from these countries already:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Iceland
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea, Republic of (South)
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Taiwan
  • United Kingdom
  • United States

My Card

How can I add my card to Apple Pay or Google Pay?

Apple Pay instructions:

  1. Go to Apple Wallet app and tap + button on the top right corner
  2. Add card number and 3 digit CSV, and hit next
  3. Review and agree to the Terms and Conditions
  4. Verify your account via email or by calling in our bank partner Evolve Bank and Trust
  5. Update your billing address to the address you provided Sable
  6. Your card is added and now you can use Apple Pay to make purchases

Google Pay instructions:

  1. Go to Google Pay app and at the bottom, tap Payment
  2. At the bottom, tap Add Credit or debit card
  3. Enter the card details
  4. If you’re asked to verify your payment method, choose an option from the list
  5. Find and enter the verification code

After you add a card, you might see a small charge on your account from Google Pay. This charge checks that your card and account are valid. It won’t affect your balance and will go away soon.

Can I use my Sable card outside of the U.S.?

Yes, you are able to use your Sable card when traveling outside the U.S.

How quickly can I start using my checking account and Sable card?

You can start using your checking account as soon as you complete the application. You can start using your virtual card as soon as we receive your deposit (8- 48 hrs after submitting the deposit). Your plastic card will be shipped to your mailing address within 8-10 business days of when we receive your deposit.

Rewards

Does Sable provide any rewards?

Stay tuned, points and rewards are coming in Fall 2019.

Fees

How much does the secured card and checking account cost? Are there any hidden fees?

Fee table

General fees (Sable One)

Monthly fee

Free

Minimum account balance

No minimum

Transfers - sending

Regular ACH

Free

Same-day ACH

$0.50

Wire transfer (FedWire)*

$5.00

Check Issuance*

$1.00

Transfers - Receiving

Regular ACH

Free

Same-day ACH

Free

FedWire

Free

SWIFT

Free

Remote deposit capture*

$0.50

Card fees

Moneypass ATM Withdrawal

$0.00

Other domestic ATM**

$0.00

International ATM withdrawal**

$0.00

Foreign transaction fee (purchase)**

0%

Foreign transaction fee (ATM)**

0%

Return fee

Return ACH

$5.00

Chargeback

$15.00

Card delivery

Card delivery

$0.00

Card delivery time

8-10 business days

Overnight card delivery

$50

Overnight card delivery time

next day

* Sending wire transfers, check issuance and remote deposit capture not available currently. We will notify our customers when these transactions become available.

** We (Sable, Synapsefi or Evolve Bank and Trust) won’t charge you for the marked international transactions. The foreign merchant, card network or bank might still charge you a fee.

Security

Is my information secure?

All data we store is fully encrypted. We leverage Google Cloud’s industry-leading technical measures to secure our platform and prevent service outages. Our technical standards are as good--if not better--than old-school banks so that you can sleep at night. Additionally, Sable does not store any personally identifiable information, which includes any documents you use to verify your identity.

Moving to the US can be stressful on its own. You shouldn’t stress because of your banking data.